Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Contents
What Information We Collect
We may collect personal information when you interact with our website. This includes information you provide directly and data we collect automatically.
Information you provide:
- Contact details: name, email address, phone number, business name
- Project details and messages submitted via contact forms
- Newsletter subscriptions and marketing preferences
Information collected automatically:
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: pages visited, time on site, referral sources, click patterns
- Cookie Data: session identifiers and analytics cookies
How We Use Your Information
We use the information we collect for specific, legitimate business purposes only:
- Respond to inquiries, proposals, and service requests
- Deliver and improve our digital marketing services
- Send important updates, invoices, and policy notifications
- Analyze website performance to improve user experience
- Comply with legal obligations and prevent fraudulent activity
Data Security
We take the protection of your data seriously and implement industry-standard security measures including:
- SSL/TLS encryption for all data transmitted on our site
- Access controls limiting who can view your personal information
- Regular security monitoring and vulnerability assessments
- Secure storage with reputable cloud infrastructure providers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
- Contact form submissions: retained for up to 2 years for business continuity
- Analytics data: aggregated and anonymized after 14 months
- Client project data: retained for the duration of the engagement plus applicable legal retention periods
When your data is no longer needed, we securely delete or anonymize it.
Your Rights
You have full rights over your personal data. You may exercise any of the following at any time:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data ('right to be forgotten')
- Objection: Object to how we process your data in certain circumstances
- Portability: Request your data in a structured, machine-readable format
- Unsubscribe: Opt out of marketing communications at any time
To exercise any of these rights, contact us at droplanzer@gmail.com. We will respond within 30 days.
Children's Privacy
Our website and services are intended solely for users aged 13 and above. We do not knowingly collect personal information from children under the age of 13.
If you believe we have inadvertently collected data from a child, please contact us immediately at droplanzer@gmail.com and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will:
- Update the 'Last Updated' date at the top of this page
- Notify significant changes via email (where we have your contact details)
- Post a notice on our website for material changes
Your continued use of our website after any changes signifies your acceptance of the updated policy.
Your Privacy Matters
Have questions about how we handle your data, or want to exercise your privacy rights? Reach out to us: we respond within 30 days.